Workplace Policy

Workplace Policy for eCommerce Sales and Distribution Company (Hybrid Workforce)

  1. Work Schedule:

    • Hybrid Model: Employees may work both remotely and on-site based on their role and business needs.
    • On-Site Days: Specific departments (e.g., warehouse, logistics) may require full-time on-site presence, while sales, marketing, and support teams may have designated office days for collaboration.
    • Remote Days: Eligible employees are encouraged to work from home on non-designated office days. Flexibility is provided, but employees must be accessible during standard business hours (9 AM - 5 PM).

  2. Productivity and Accountability:

    • KPIs and Performance Metrics: All employees, regardless of work location, will be evaluated based on established performance goals. Regular check-ins with team leads or managers ensure alignment on tasks and progress.
    • Time Tracking: Remote employees must log work hours through the company’s time-tracking software.

  3. Communication and Collaboration:

    • Tools: Employees are required to use company-approved platforms (e.g., Slack, Zoom, Microsoft Teams) for daily communication and project management.
    • Meetings: Remote and on-site teams are expected to attend virtual and in-person meetings as scheduled. A hybrid approach to meetings should include video conferencing for remote employees to ensure inclusion.
    • Response Time: All employees must respond to emails, messages, or calls within business hours unless otherwise noted.

  4. On-Site Conduct and Safety:

    • Health Protocols: On-site employees must adhere to safety guidelines, including regular sanitization and any local health protocols.
    • Workstation Management: Both remote and on-site employees must ensure their work environments are distraction-free and equipped to handle the technical demands of their role.

  5. Equipment and Technology:

    • Company-Provided Equipment: Employees will be provided necessary hardware and software for remote or on-site work, including laptops, VPNs, and security software.
    • Tech Support: Employees should promptly report any technical issues for resolution through IT support to maintain workflow continuity.

  6. Training and Development:

    • Ongoing Learning: The company supports continuous professional development with online training modules, webinars, and in-person workshops.

  7. Compliance and Confidentiality:

    • Data Security: Employees are responsible for safeguarding sensitive company and client data. VPN usage, password protocols, and two-factor authentication are mandatory for remote access.
    • Code of Conduct: All employees must adhere to the company’s code of conduct, regardless of work location.

  8. Work-Life Balance:

    • Flexible Hours: Where feasible, employees may request flexible working hours to accommodate personal needs, provided it does not impact business operations.
    • Time Off: The company encourages the use of designated vacation days and breaks to avoid burnout.

This policy aims to provide flexibility while maintaining productivity and a cohesive, collaborative work environment.